Refund Policy

1. Money-Back Guarantee

At LeadsReply, we stand behind our service with a 30-day money-back guarantee. If you're not completely satisfied with our service within the first 30 days of your subscription, we'll refund your money—no questions asked.

2. Eligibility for Refunds

To be eligible for a refund, you must meet the following conditions:

• You must request the refund within 30 days of your initial purchase
• Your account must not have been used for fraudulent or illegal purposes
• You must not have already received a refund for this subscription period
• You must submit your refund request through our official support channels

3. How to Request a Refund

To request a refund, please follow these steps:

• Contact our support team at [email protected]
• Include your account email and order number
• Provide a brief explanation of why you're requesting a refund
• Our team will review your request and respond within 5 business days

4. Refund Processing Time

Once your refund request is approved, the refund will be processed to your original payment method within 5-10 business days. Please note that depending on your financial institution, it may take an additional 3-5 business days for the funds to appear in your account.

5. Partial Refunds

If you've used our service for more than 30 days, we may offer a pro-rated refund based on the unused portion of your subscription. Contact our support team to discuss your specific situation.

6. Annual Subscriptions

For annual subscriptions, the 30-day money-back guarantee applies to the full annual amount. If you request a refund within 30 days of purchase, you'll receive a full refund of your annual subscription fee.

7. Non-Refundable Items

The following are non-refundable:

• Refunds requested after 30 days of purchase (unless otherwise agreed)
• Fees for services already rendered beyond the 30-day period
• Payments made for fraudulent or prohibited activities
• Duplicate payments (we will only refund one instance)

8. Cancellation vs. Refund

Cancellation: You can cancel your subscription at any time. Your access will continue until the end of your current billing period, but you will not be charged for the next period.

Refund: A refund is different from cancellation and is only available within 30 days of purchase as outlined in this policy.

9. Exceptions and Special Cases

LeadsReply reserves the right to deny refunds in cases of abuse, fraud, or violation of our Terms & Conditions. We also reserve the right to make exceptions on a case-by-case basis at our sole discretion.

10. Contact Us

If you have questions about our Refund Policy or need to request a refund, please contact us at:

Email: [email protected]
Support Email: [email protected]
Address: LeadsReply, Inc., [Your Address]

11. Changes to This Policy

We may update this Refund Policy from time to time. Changes will be effective immediately upon posting to our website. Your continued use of our service after any changes constitutes your acceptance of the updated policy.